Frequently Asked Questions/Policies

Is there a refund policy? 

All sales are final. No refunds or returns. Due to the nature of some of our items, we cannot offer any refunds or returns at this time as items are handmade to order and cannot be returned. You can find this information on the product page. If you have any questions regarding this policy, please feel free to send a message. 

What is the turnaround time once purchased?

Current turnaround time is 10 business days unless otherwise noted at the top of main page. 

How do I care for my items?

All items are carefully handmade and are subject to wear and tear along with natural breakdown due to the body's natural oils. To prolong the life of your items: be gentle, avoid lotion, sunscreen, perfume chemicals, cleaning products, soap/water as these items can cause damage.